shipping & returns
ORDERS PLACED BY 3PM EST WILL PACKED & SHIPPED FROM OUR STORE THE SAME BUSINESS DAY.
Here at Glam Goddess Co you don't have to worry about long processing times. If you place your order before 3pm EST Monday - Friday items will be ship f the same business day! If Order Is Placed after 3PM EST and/or on Saturday will ship from our store the following business day. Your delivery time will vary on the shipping speed you select.
All orders over $300 with a shipping address with in the continental United States are eligible for free shipping. Shipping addresses outside the continental U.S.A. are not eligible for free shipping. Most orders are shipped via USPS; however, not guaranteed. Depending on items purchased, UPS will be used to ship your order. UPS may reflect different delivery time frame based on weight of package and destination.
Additional Shipping Information
We ship most items via U. S. Priority Mail which is normally 2-3 business day service. However, if your package is delayed we have no control over the United States Postal Service. We do put delivery tracking and confirmation on your package at no extra charge to you to assist in locating your package should it be delayed.
You will get an e-mail notice when your package ships out with the ship date and your delivery tracking code off your shipping label so you may track your inbound package. It may take time for the information to post to the U S Postal Service website.
DISCLAIMER: (Priority Mail) In most cases, the expected delivery date printed on your receipt or provided at checkout will reflect a delivery time of 1, 2, or 3 business days and is based on origin, destination, and drop-off time. The expected delivery date does not come with a money-back guarantee.
return & exchange policy
Glam Goddess Collection is pleased to offer the highest standard of customer service. We will gladly accept returns for Glamgoddessco.com products within 30 days from delivery date in unused, unopened, original packaging.
If you live outside of the Continental United States Shipping Zone, returns are then and only then extended to a 45-day period.
General Policy :
Our return policy only extends to up to 45 days from the original purchase date. If your return is at 46 days or past, we unfortunately can no longer accept your product.
To be eligible for a return, your item must be unused, unopened and original packaging. We strongly suggest taking photos of your items upon delivery if the item or box was received damaged or opened. To complete your return, we require a receipt, proof of purchase and invoice with products from the order displayed.
Items that are considered to be acceptable returns:
- Shipped items received that are not the color based on produced invoice
- Shipped items received that are the wrong quantity based on produced invoice
- Shipped items received that are the wrong length based on produced invoice.
- Items that are unopened, unused in original packaging.
Non-acceptable returns include:
- Opened packaging/product
- Used packaging/product
- Tampered packaging/product
-Hair product/chemical(unless wrong item sent)
Gift cards are non-refundable.
How to Refund Your Product :
In the event that you would like to return a product, please contact us via emal. Please make sure that Glamgoddessco.com is not considered spam so that you receive notification in a timely manner.
Shipping A Return:
The cost of return shipping will either be processed in a separate invoice or based on the return issue may be deducted from your refund amount if you choose to use USPS.